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Why do I need to verify my identity?

Hosting is often abused by fraudsters using stolen cards to send spam or host phishing. Verifying every customer once keeps the network clean, protects your IP reputation and email deliverability, and protects you from chargebacks on your account.

What we need

  • A WhatsApp code sent to your mobile number
  • Your billing address
  • A passport, Omani ID / resident card, or national ID
  • A recent proof of address (utility bill, bank statement or tenancy contract, less than 3 months old)

Documents are encrypted and seen only by our compliance team.

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